Frequently Asked Questions

Do you carry out solar panel repairs yourselves?

No. Solar Panel Repair Yorkshire is an online enquiry service. We do not employ our own engineers or technicians. When you submit an enquiry, it is shared with an appropriate independent solar panel technician who will contact you directly to discuss the fault.

Is there a charge for submitting an enquiry?

No, submitting an enquiry through this website is free and does not commit you to any work. Any quotation, appointment or repair cost is agreed directly between you and the independent technician who responds.

Can an independent technician look at a system installed by another company?

Yes. Independent technicians in our network work on existing solar PV systems regardless of who originally installed them, including where the original installer is no longer trading.

How quickly will I hear back after submitting an enquiry?

Response times can vary depending on the technician's availability and workload. If you have not heard back within a reasonable time, you are welcome to submit a further enquiry.

What information should I include in my enquiry?

Useful details include what you have noticed (such as an error message, reduced generation or visible damage), the approximate age of the system, and the make and model of the inverter or panels if you know them. This helps the technician prepare for the visit.

Are the technicians who respond to enquiries qualified?

Independent technicians are responsible for their own qualifications, insurance and accreditations. We recommend asking about relevant certifications, insurance and experience before agreeing to any work, and checking these directly with the technician.

Do you cover the whole of Yorkshire?

Enquiries are welcomed from across a broad area of Yorkshire, including the towns listed on our Service Areas page and many surrounding communities. Contact us with your location and we can confirm coverage.

What if I'm not sure whether my system needs a repair or a full replacement?

That is exactly the kind of question a diagnostic visit is designed to answer. Describe the symptoms through our enquiry form and the technician who responds can advise whether a repair, partial replacement or further testing is the most sensible next step.