Repair support for existing solar PV systems
Tell us what has changed with your solar system and arrange an assessment.

If your solar panels are producing less electricity than they used to, generation has stopped completely or part of the system appears damaged, the first priority is working out where the fault sits. The panels themselves are only one part of a solar PV system, so a symptom that looks like panel failure can sometimes come from the inverter, cabling, isolators, connectors or monitoring equipment.
The independent technicians we connect you with start by looking at the symptoms you have noticed and the equipment installed at the property, then work through the likely causes and explain whether the issue appears repairable, whether a component should be replaced or whether further specialist testing is sensible.

Solar PV faults are not always obvious from ground level. A thorough technician looks at the wider system rather than assuming poor generation automatically means the panels have failed.
If output has fallen unexpectedly, a technician will look for inverter warnings, electrical faults, visible panel issues and other causes that may be limiting generation.
A system that repeatedly starts and stops may have an inverter, grid, connection or isolation issue that needs systematic diagnosis.
Cracked glass, impact damage or obvious physical defects should be assessed so the affected panel and surrounding installation can be checked.
Older systems can develop faults in inverters, connectors, isolators and other components even when the array itself remains serviceable.

The independent technicians we connect you with investigate the cause before deciding what needs to be replaced.
The service is designed for owners who need help with a system already installed on their property.
You receive an explanation of the likely fault, practical options and any limitations before any repair work proceeds.
Solar PV not behaving normally? Describe the problem and request an assessment.
Free — no obligations

Share what you have noticed, including error messages, reduced generation, visible damage or when the fault started.
The technician establishes the inverter, panels and other equipment fitted where possible.
The system is assessed methodically to narrow down the likely source of the problem.
The technician outlines the repair, replacement or further testing that appears appropriate.
Any approved repair work is carried out by the technician where practical, and the system is checked afterwards.